Shipping policy

Effective Date: 29 December 2025

At NYVÉRA, we believe your jewelry deserves a delivery experience as exquisite as the pieces themselves. Please read our shipping policy carefully.

1. Order Processing

Orders are typically processed within 1–3 business days.
Custom or personalized items may require additional processing time, which will be communicated at the time of order.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

Shipping Method	Estimated Delivery	Notes
Standard Shipping	5–7 business days	Tracking provided
Express Shipping	2–3 business days	Signature required
International Shipping	7–14 business days	Duties & taxes may apply

Delivery times are estimates and may vary depending on location, customs, or carrier delays.

3. Shipping Charges

Shipping fees are calculated at checkout based on weight, destination, and shipping method.
Free shipping may be available on orders over a specified amount, as advertised on the website.

4. Order Tracking

Once your order ships, you will receive a tracking number via email.
You can track your order directly on the carrier’s website.

5. Risk of Loss

Risk passes to the customer upon delivery.
NYVÉRA is not responsible for lost or stolen packages once marked as delivered by the carrier.

6. International Orders

Duties, taxes, and customs fees are the responsibility of the recipient.
Delivery times for international orders may vary due to customs processing.

7. Incorrect or Incomplete Addresses

Please ensure that your shipping address is complete and accurate.
NYVÉRA is not responsible for delays or lost packages caused by incorrect or incomplete addresses.